Bpo Team Leader

26,000 - 32,000 /month

Impact Guru Technology Ventures Private Limited

Marol, Mumbai

1 - 6 years Experience in Telesales / Telemarketing

New

3 Openings

Full Time

Skills Required

Domestic Calling

Outbound/Cold Calling

Convincing Skills

Communication Skill

Job Highlights

Sales Type:

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a dedicated Bpo Team Leader with expertise in the BPO sector to join our team at Impact Guru Technology Ventures Private Limited in Mumbai, located at Marol. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹26000 - ₹32000 along with a dynamic work environment.

Key Responsibilities:

Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 1-6 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., IMPACT GURU TECHNOLOGY VENTURES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 3 Bpo Team Leader at IMPACT GURU TECHNOLOGY VENTURES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.