Call Quality Analyst

Key Responsibilities:

Conduct quality audits and identify areas for improvement.

Develop and execute test cases to ensure product compliance.

Analyze defects, track issues, and collaborate with teams for resolution.

Monitor and enforce quality assurance standards and best practices.

Generate reports and provide recommendations for process optimization.

Requirements:

Bachelor's degree

Experience in quality assurance, testing, or process improvement.

Strong analytical and problem-solving skills.

Knowledge of CRM tools, added advantage

Excellent communication and collaboration abilities.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6+ years Experience.

More about this Call Quality Analyst job

1. What is the eligibility criteria to apply for this Call Quality Analyst job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Quality Analyst job?
   Ans: This Call Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., CONFIDENTIAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Quality Analyst role?
   Ans: There is an immediate opening of 1 Call Quality Analyst at CONFIDENTIAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Call Quality Analyst job?
   Ans: This Call Quality Analyst job has Day Shift.