Call Quality Analyst

We are seeking an enthusiastic Call Quality Analyst to bring their Loan/ Credit Card expertise to our team at Patronagics Services in Pune, Bibwewadi. This position involves managing both inbound and outbound communication, performing cold calls to attract new clients, and checking in with current customers to maintain a strong connection with them. The role offers ₹20000 - ₹30000 in a supportive and dynamic setting.

Key Responsibilities:

• Provide information to customers on our products/services to generate interest.

• Follow a script to engage with customers to improve the chance of closing sales.

• Record customer data, purchase details, and reactions for easy reference and future communication.

• Develop a rapport with clients by addressing their questions and engaging with a customer-first approach.

• Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines.

• Analyze customer feedback and trends to enhance future sales efforts.

Job Requirements:

The candidate should bring 1-2 years of experience and demonstrate proficiency in Hindi. Handle customer issues, provide needed information, and escalate when necessary. A Graduate is required, with a commitment to working 6 days working during the Day shift.

Compulsory Experienced required.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Call Quality Analyst job

1. What is the eligibility criteria to apply for this Call Quality Analyst job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Call Quality Analyst job?
   Ans: This Call Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Patronagics Consultancy Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Quality Analyst role?
   Ans: There is an immediate opening of 1 Call Quality Analyst at Patronagics Consultancy Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Call Quality Analyst job?
   Ans: This Call Quality Analyst job has Day Shift.