Collection Executive

Job Title: Collection Executive  

Responsibilities: 

• Make outbound calls to customers to collect outstanding payments and resolve customer complaints 

• Negotiate payment plans and settlements with customers 

• Update customer information and account status in the database 

• Handle customer inquiries and provide excellent customer service 

• Meet or exceed daily/weekly/monthly collection targets 

• Accurately enter customer interactions, payments, and account updates into the database 

• Maintain accurate and up-to-date records of customer information 

• Update customer account status, payment history, and other relevant information 

• Ensure data entry is completed in a timely and efficient manner 

Additional Responsibilities: 

• Respond to customer inquiries via phone, email, or mail 

• Collaborate with internal teams (e.g. Sales, Customer Service) to resolve customer issues 

• Meet productivity and quality standards as set by the team lead/manager 

Requirements: 

• Bachelor's degree required 

• 6 - 1 year of experience in collections, customer service, or telemarketing 

• Good communication and negotiation skills 

• Strong problem-solving and analytical skills 

• Ability to work in a fast-paced, dynamic environment 

• Proficient in Microsoft Office (Excel, Word, Outlook) and database software 

• Ability to meet productivity and quality standards 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Sinewave Computer Services Pvt Ltd.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 10 Collection Executive at Sinewave Computer Services Pvt Ltd
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.