Counsellor

We are looking for a dedicated Student Counsellor with expertise in the Education sector to join our team at ZIZA FIRST TECHNOLOGIES in  HYDERABAD, located at HABSIGUDA. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential clients, and following up with current clients to maintain strong relationships. The position offers Rs.15000 to 20000 + Incentives( Rs,10000 Approx) along with a dynamic work environment.

Key Responsibilities:

• Contact potential students over the phone to introduce products/services and generate sales.

• Follow a provided script while tailoring the conversation based on student needs to close sales.

• Document customer details, purchase history, reactions, and feedback for future reference.

• Build good connections with customers, listen, and address their questions to maximize engagement.

• Achieve daily/weekly sales targets while maintaining call quality and compliance standards.

• Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have minimum 6 months of experience in customer service or a telecaller role and should be proficient in English as well Regional Language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires graduates, and the candidate should be willing to work from office during the 9 am to 6 pm  day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Counsellor job

1. What is the eligibility criteria to apply for this Counsellor job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Counsellor job?
   Ans: This Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Counsellor job?
   Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., ZIZA FIRST.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Counsellor role?
   Ans: There is an immediate opening of 2 Counsellor at ZIZA FIRST
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Counsellor job?
   Ans: This Counsellor job has Day Shift.