Customer Care Executive

We are seeking an enthusiastic Customer Care Executive to bring their Loan/ Credit Card expertise in an leading bank of Mumbai, Sector-30 Vashi. This position involves managing both inbound and outbound communication, performing cold calls to attract new clients, and checking in with current customers to maintain a strong connection with them. The role offers ₹13 - ₹18 in a supportive and dynamic setting.

Key Responsibilities:

• Provide information to customers on our products/services to generate interest.

• Follow a script to engage with customers to improve the chance of closing sales.

• Record customer data, purchase details, and reactions for easy reference and future communication.

• Develop a rapport with clients by addressing their questions and engaging with a customer-first approach.

• Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines.

• Analyze customer feedback and trends to enhance future sales efforts.

Job Requirements:

The candidate should bring 0.5-3 years of experience and demonstrate proficiency in any language. Handle customer issues, provide needed information, and escalate when necessary. A Graduate is required, with a commitment to working 5 days working during the Day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13500 - ₹18500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CONSIGN SPACE SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at CONSIGN SPACE SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.