Customer Care Executive

13,000 - 22,000 /month*

Fast And Direct Services

Andheri (East), Mumbai

₹3,000 incentives included

0 - 6 months Experience in Telesales / Telemarketing

New

25 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Lead Generation

Outbound/Cold Calling

Convincing Skills

Communication Skill

Job Highlights

Sales Type:

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Join our team as a dedicated Customer Care Executive with a strong background in BPO at Fast And Direct Services in Mumbai, Andheri (East). This position involves handling inbound and outbound calls, conducting cold calls to attract new customers, and maintaining regular follow-ups with current clients with a customer-first approach for lasting relationships. The role offers ₹13000 - ₹19000 in an engaging and rewarding environment.

Key Responsibilities:

Call potential customers to introduce & generate sales of our services/products.
Follow a script and adapt as needed to connect with customers effectively and close sales.
Accurately record customer information, including purchases, reactions, and preferences for future reference.
Develop and maintain strong customer relationships by listening to their concerns and providing relevant solutions.
Meet or exceed weekly sales targets and compliance standards.
Provide insights on customer preferences to aid in refining future sales strategies.

Job Requirements:

The ideal candidates for this role should have 0-0.5 years of experience in telecalling or customer service experience with language skills in any language. The role is responsible for addressing customer concerns, offering guidance, and escalating issues as needed. This position requires 12th Pass and availability to work 6 days working during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., FAST AND DIRECT SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 25 Customer Care Executive at FAST AND DIRECT SERVICES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.