Customer Care Executive

13,000 - 17,000 /month*

Fastinfo Private Limited

Sector V - Salt Lake, Kolkata

₹2,000 incentives included

0 - 6 years Experience in Telesales / Telemarketing

New

10 Openings

* Incentives included

Full Time

Skills Required

Communication Skill

Job Highlights

Sales Type: B2B Sales

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Join our team as a dedicated Customer Care Executive with a strong background in B2B Sales at Fastinfo Private Limited in Kolkata, Sector V - Salt Lake. This position involves handling inbound and outbound calls, conducting cold calls to attract new customers, and maintaining regular follow-ups with current clients with a customer-first approach for lasting relationships. The role offers ₹13000 - ₹15000 in an engaging and rewarding environment.

Key Responsibilities:

Call potential customers to introduce & generate sales of our services/products.
Follow a script and adapt as needed to connect with customers effectively and close sales.
Accurately record customer information, including purchases, reactions, and preferences for future reference.
Develop and maintain strong customer relationships by listening to their concerns and providing relevant solutions.
Meet or exceed weekly sales targets and compliance standards.
Provide insights on customer preferences to aid in refining future sales strategies.

Job Requirements:

The ideal candidates for this role should have 0-6 years of experience in telecalling or customer service experience with language skills in any language. The role is responsible for addressing customer concerns, offering guidance, and escalating issues as needed. This position requires 12th Pass and availability to work 6 days working during the Rotational shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Fastinfo Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at Fastinfo Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.