Customer Care Executive

Key Responsibilities:

• Act as the primary point of contact for assigned clients.

• Understand client needs, objectives, and expectations to provide tailored solutions.

• Coordinate internally with creative, production, marketing, or technical teams to ensure timely and high-quality project delivery.

• Manage client accounts, maintain regular communication, and proactively address any concerns or issues.

• Develop and maintain long-term client relationships, focusing on retention and growth.

• Prepare project briefs, proposals, timelines, and reports for clients.

• Conduct regular meetings, presentations, and reviews with clients.

• Work with internal stakeholders to ensure campaigns/projects meet client goals and budgets.

• Track client feedback and ensure continuous improvement in service delivery.

• Identify upselling or cross-selling opportunities.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GEPL CAPITAL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at GEPL CAPITAL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.