Customer Care Executive

We are looking for a dedicated Customer Serves - Sales and Retention with expertise in the BPO - Customer Service sector to join our team at Ghansoli, Navi Mumbai. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships.

Shift Timing - 24/7 (Any 9 Hour shift with one way Cab Facility)

Week Off - 2 Rotational off

Salary - Max 30K (Depending Upon last drawn)

Educational Qualification - HSC/Graduate with Minimum 6 months of Experience into Customer Service

Key Responsibilities:

• Contact potential customers over the phone to introduce products/services and generate sales.

• Follow a provided script while tailoring the conversation based on customer needs to close sales.

• Document customer details, purchase history, reactions, and feedback for future reference.

• Build good connections with customers, listen, and address their questions to maximize engagement.

• Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Hexaware Bps.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at Hexaware Bps
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.