A Naukri Group companyCustomer Care Executive
15,000 - 23,000 /month*
Infinitive Hr Solutions
Nirman Vihar, Delhi
₹5,000 incentives included
6 - 36 months Experience in Telesales / Telemarketing New
Verified5 Openings
* Incentives included
Full TimeSkills Required
Computer Knowledge
Domestic Calling
Outbound/Cold Calling
Convincing Skills
Communication Skill
Job Highlights
Sales Type: Loan/ Credit Card
Graduate and above
Females Only
6 days working | Day Shift
Job Benefits: PF, Medical Benefits
PAN Card, Aadhar Card
Job Description
- Understand customer need and handle their queries
- Close a customer sale and achieve targets quarterly
- Generate leads and make calls to potential customers
- Manage time to handle multiple calls
espond to inquiries: Respond to customer questions, complaints, and requests via phone, email, social media, or instant messaging
Provide information: Provide information about products, services, pricing, and availability
Solve problems: Troubleshoot technical issues, explain product features, and guide customers through processes
Maintain records: Keep records of customer interactions, including inquiries, resolutions, and follow-up actions
Collaborate with other teams: Work with technical support, sales, or product development to resolve customer issues
Establish metrics: Decide which key performance indicators (KPIs) are important to the company and how to track them
Create schedules: Create and maintain schedules to ensure the team can provide support
Provide information: Provide information about products, services, pricing, and availability
Solve problems: Troubleshoot technical issues, explain product features, and guide customers through processes
Maintain records: Keep records of customer interactions, including inquiries, resolutions, and follow-up actions
Collaborate with other teams: Work with technical support, sales, or product development to resolve customer issues
Establish metrics: Decide which key performance indicators (KPIs) are important to the company and how to track them
Create schedules: Create and maintain schedules to ensure the team can provide support
Other Details
- It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.
More about this Customer Care Executive job
- What is the eligibility criteria to apply for this Customer Care Executive job?Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
- How many working days are there for this Customer Care Executive job?Ans: This Customer Care Executive job will have 6 working days.
- Are there any charges applicable while applying or joining this Customer Care Executive job?Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., INFINITIVE HR SOLUTIONS.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Customer Care Executive role?Ans: There is an immediate opening of 5 Customer Care Executive at INFINITIVE HR SOLUTIONS
- Who can apply for this job?Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
- What are the timings of this Customer Care Executive job?Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Contact Person
Yashwani KajlaInterview Address
Nirman Vihar, DelhiPosted 14 hours ago
Have a friend who’ll be good for this job?
Share with a friend
Apply to similar jobs
₹ 25,000 - 35,000 /month
Confidential
Laxmi Nagar, Delhi
40 Openings
High DemandSkills: Health/ Term Insurance INDUSTRY
Verified
₹ 15,000 - 25,000 /month *
Sudo24 Learning Private Limited
Work from home
10 Openings
* Incentives included
High DemandSkills: Convincing Skills, Internet Connection, Laptop/Desktop, Aadhar Card, Computer Knowledge, Bank Account, B2B Sales INDUSTRY, Outbound/Cold Calling, PAN Card
₹ 20,000 - 30,000 /month *
Vistas Technolabs Private Limited (zet)
A Block Sector 15 Noida, Noida
New
20 Openings
* Incentives included
Skills: Health/ Term Insurance INDUSTRY
Verified
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates