Customer Care Executive

As a Customer Care Executive in sales, your primary responsibility will be to build and maintain strong relationships with Imperial customers, ensuring exceptional digital experiences while promoting and selling the bank's financial products.
Key Responsibilities:
Engage regularly with Imperial customers per the contact policy, delivering superior digital experiences and understanding their financial needs.
Achieve scorecard targets and portfolio benchmarks while adhering to regulatory requirements.
Enhance top-of-mind recall among customers for all financial services.
Handle customer interactions with accuracy and efficiency, resolving queries and promoting digital banking solutions.
Profile customers to facilitate effective cross-selling of bank products.
Log and resolve complaints promptly, focusing on customer retention and portfolio quality.
Monitor large transactions and account closures to manage customer attrition effectively.
Meet sales objectives across all product segments (TPP, Assets, Cards) through targeted cross-selling.
Maintain accurate records of customer interactions in the CRM system.
Ensure timely submission of financial transactions and requests.
Requirements:
Graduation in any discipline.
Strong communication skills in English, Tamil, Kannada, and Hindi.
Prior experience in banking sales (0-3 years).
Proficiency in Excel for data management and reporting.
Ability to work towards defined sales targets and customer service goals.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTAMAN SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTAMAN SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.