Customer Care Representative

About us: Our company Khush is in business since 17 years and we are into manufacturing of customised bags and accessories and sell in the brand name “TRAWOW.” We specialised in products like Strolley bags, Duffel bags, Back packs, Gym bags, Satchel, folders and other travel Accessories.

About the role:

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and presenting trusting relationship. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationship with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities:  Building and maintaining profitable relationships with key customers.

 Excellent English speaking

 Overseeing the relationship with customers handled by your team.

 Resolving customer complaints quickly and efficiently.

 Keeping customers updated on the latest products in order to increase sales.

 Meeting with managers in the organization to plan strategically.

 Expanding the customer base by upselling and cross-selling.

 Understanding key customer individual needs and addressing these.

 Conducting business reviews using CSD programs.

Only for female

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., GLOBAL TECHNICAL SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 5 Customer Care Representative at GLOBAL TECHNICAL SERVICES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.