Customer Relationship Executive

Address and resolve customer complaints and grievances promptly, ensuring a positive experience and maintaining customer satisfaction

 Act as the primary point of contact for customers, providing clear and timely information regarding products, services, and issue resolution.

 Assist the sales team by preparing quotes, processing orders, and following up on leads to ensure a smooth sales process.

  Maintain accurate records of customer interactions, feedback, and grievances in the CRM system, ensuring data integrity and easy retrieval. Perform administrative tasks, such as managing schedules, handling correspondence, and coordinating meetings to support overall team efficiency.

 Prepare regular reports on customer feedback, sales support activities, and grievance resolution outcomes for management review. Work closely with other departments, such as sales, marketing, and logistics, to ensure customer needs are met and grievances are addressed effectively.

Requisite Skills:

 Strong Communication Skills

 Problem-Solving Abilities

 Organizational Skills

 Customer Service Orientation

 Familiarity with CRM

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., FUTURE GATE HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at FUTURE GATE HR SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.