Customer Support Executive

13,800 - 19,000 /month

Career Comfort

Sector V - Salt Lake, Kolkata

0 - 2 years Experience in Telesales / Telemarketing

New

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Communication Skill

Job Highlights

Sales Type:

Languages: Hindi

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are seeking an enthusiastic Customer Support Executive to bring their BPO expertise to our team at Career Comfort in Kolkata, Sector V - Salt Lake. This position involves managing both inbound and outbound communication, performing cold calls to attract new clients, and checking in with current customers to maintain a strong connection with them. The role offers ₹13800 - ₹19000 in a supportive and dynamic setting.

Key Responsibilities:

Provide information to customers on our products/services to generate interest.
Follow a script to engage with customers to improve the chance of closing sales.
Record customer data, purchase details, and reactions for easy reference and future communication.
Develop a rapport with clients by addressing their questions and engaging with a customer-first approach.
Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines.
Analyze customer feedback and trends to enhance future sales efforts.

Job Requirements:

The candidate should bring 0-2 years of experience and demonstrate proficiency in Hindi. Handle customer issues, provide needed information, and escalate when necessary. A 12th Pass is required, with a commitment to working 5 days working during the Night shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13500 - ₹19000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CAREER COMFORT.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 25 Customer Support Executive at CAREER COMFORT
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Night Shift.