Customer Support Executive

Job Title: Customer Service Executive (Female Candidates Only)

Location:-Andheri

Sales Experience: 0 to 2 years

Languages Required: Tamil, Telugu, Kannada (Preferred, but not compulsory) Basic English Compulsory

No. of Positions Available: 30 to 40 Age Criteria: 18-29 yr

Job Overview:

We are seeking dynamic and motivated Customer Service Executives (Female Candidates Only) to join our team . As a Customer Service Executive, you will proactively reach out to potential customers, introduce and promote our products, and play a key role in driving sales growth to achieve team targets. This is an excellent opportunity for freshers with a strong interest in Customer Relationship Management.

Candidates who are fluent in Tamil, Telugu, or Kannada have a chance of being selected, but English communication skills are a must. If you're confident in your communication skills and eager to contribute to a growing company, we want to hear from you!

Key Responsibilities:

 Make outbound calls to potential customers to promote loan products and services.

 Engage with customers, understand their needs, and provide detailed information about various offerings.

 Provide clear and accurate explanations of product features, benefits, and terms.

 Ensure all communication with customers is recorded accurately in the CRM system.

 Follow-up with potential leads and customers for conversions.

 Maintain a positive relationship with customers and address any queries or concerns they may have.

 Ensure compliance with company policies and procedures during all customer interactions.

Key Requirements:

 Strong verbal communication and listening skills.

 Ability to influence and persuade customers.

 Self-motivated with a target-oriented approach.

 Ability to handle customer rejection and maintain a positive attitude.

 Good knowledge of MS Office and familiarity with CRM tools is an advantage.

 Should be comfortable with making a high volume of calls.

Preferred Skills:

 Strong interpersonal skills and a positive attitude.

 Ability to work well both independently and as part of a team.

Working Conditions:

 Full-time position.

 Female candidates only due to the nature of the role and work environment.

 In-office position with potential for growth within the company.

Compensation:

 Incentives: Performance-based incentives.

 Additional Benefits: PF, ESIC, Contest Achieving Tours

This updated JD highlights the preferred languages and ensures that English communication is a must for candidates, while making it clear that fluency in Tamil, Telugu, or Kannada increases the chances of being hired. It also reinforces the importance of excellent communication skills.

Interested Candidates can Call or Whatsapp on 8591425103

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DARSH RECRUITMENT CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at DARSH RECRUITMENT CONSULTANCY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.