Customer Support Executive

Job Title: Customer Support Executive

Company: Nationwide Paper Ltd

Location: Mondeal Heights, S. G. Highway, Ahmedabad

Work Timings: IST 12.00 PM to 9.00 PM (UK shift)

About Nationwide Paper Ltd (https://nationwide-paper.co.uk)

Nationwide Paper Ltd is a fast-growing company and a leading supplier of a wide range of food packaging and general packaging products across the UK. We are passionate about providing high-quality, sustainable, and innovative packaging solutions to our customers.

• Answering customer inquiries: Addressing customer questions about products, services, billing, account details, and order status through phone calls, emails, or live chat.

• Complaint resolution: Investigating and resolving customer complaints in a timely manner, offering appropriate solutions and alternatives to ensure customer satisfaction.

• Customer interaction management: Documenting customer interactions, maintaining detailed records of conversations and issues in CRM systems.

• Technical troubleshooting: Assisting customers with basic technical issues related to products or services, escalating complex problems to relevant teams when necessary.

• Sales support: Identifying potential upselling opportunities and providing information to customers about additional products or services.

• Customer retention: Building rapport with customers, proactively addressing concerns to maintain customer loyalty.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., INVENTURE ENTERPRISES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at INVENTURE ENTERPRISES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.