Customer Support Executive

Job Description:

• Excellent verbal and written communication skills (English).Excellent verbal communication skills Hindi and Tamil

• (Must) (Multilingual) Strong phone contact handling skills & active listening.

• Familiarity with Customer Relationship management systems and practices.

• Customer orientation and ability to adapt/respond to different expectations of customers.

• Ability to multi-task, prioritize, and manage time effectively.

• Prior experience in Customer Service industry (Preferred – not must).

• Identify and assess customers’ needs to achieve customer delight.

• Build sustainable relationships of trust through open and interactive communication.\

• Provide accurate, valid and complete information by using the right methods/tools.

• Provide appropriate solutions to customer complaints within the time limits and follow-up to ensure resolution.

• Keep records of customer interactions, process customer accounts and file documents.

• Follow communication procedures, guidelines and policies Go the extra mile to engage customers.

• Ready to work in Night shifts and rotational shift and otational week off as per roster requirement. (Flexible).

Skills Set Required:

Good Communication Hindi / Tamil (Must) (Multilingual). · Multitasking, Active listening, adaptable, Flexible. · Good in email communication Good in Excel, Word, PPT. · Quick learner / Proactive / Personalized / Convenient/ Competen. · Team player / Good coordination. · CCTV/Surveillance alert Monitoring or Electronics / Electrical knowledge basic knowledge (preferred – not must)

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., LUCIDSPIRE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at LUCIDSPIRE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.