Shaadi.com is one of the world's leading online matchmaking services, connecting people seeking life partners. Founded in 1996 by Anupam Mittal, it has grown into a trusted platform with millions of success stories across various cultures and communities.
Job Summary:
We are looking for a Product Advisor to join our team in Bangalore. The ideal candidate must be fluent in Kannada and English, have a minimum of 6 months to 1 year of telesales experience, and be passionate about providing excellent customer service.
Key Responsibilities:
-Customer Engagement & Sales:
Make outbound calls to potential and existing customers to promote company products and services.
Understand customer needs and recommend suitable solutions.
Achieve monthly sales targets and key performance metrics.
-Product Consultation & Advisory:
Provide detailed information about product features, pricing, and benefits.
Assist customers in making informed purchase decisions.
Address queries and concerns in a professional manner.
-Follow-up & Relationship Management:
Follow up with leads and prospects to ensure conversions.
Maintain strong customer relationships for repeat business and referrals.
-CRM & Data Management:
Accurately update customer information in the CRM system.
Maintain call logs and sales reports for tracking performance.
-Compliance & Work Ethics:
Adhere to company policies and Telesales best practices.
Ensure a high level of professionalism in all interactions.
Job Requirements:
Language Proficiency: Fluent in Kannada and English.
Experience: 6 months – 1 year in Telesales
Education: Minimum HSC (12th) pass.
Salary: ₹20,000 TH (Bangalore).
Work Timing: 10 AM – 7 PM, with 1 rotational week off (Monday – Friday).
Work Location:
People Interactive (I) Pvt Ltd
3rd Floor, No. 90, Industrialist Area, GR Icon,
Jyoti Nivas College Rd, Opposite Gilly's 104,
5th Block, Koramangala, Bengaluru, Karnataka 560034.