Inside Sales Executive

ob Title:  Desk Sales Executive

Location : - Softage Information Technology Limited.204,Trade Corner, Opp Sakina Metro Station Sakinaka Mumbai 400072

1. Administrative Support:

   • Handle administrative tasks such as managing documentation, filing, and maintaining records related to sales and service activities.

   • Coordinate meetings, prepare agendas, and assist in workshops if required.

   • Professional Email writing and should know escalation matrix.

   • It is mandatory that you should be able to:

   • Write and respond to corporate emails professionally

   • Have knowledge of basic Excel ...like using formulas, sorting, filtering, etc.

     Data Management:

   • Collect, organize, and maintain data related to sales and service requests, customer feedback.

   • Generate regular reports on key performance indicators (KPIs) such as sales targets, service metrics, customer satisfaction scores.

2. Customer Support:

   • Assist customers with inquiries and addressing concerns in a professional and timely manner.

   • Collaborate with the customer service team to ensure prompt resolution of customer issues and inquiries.

3. Sales Support:

   • Support the sales team with order processing, invoicing, and coordination.

4. Service Support:

   • Assist the service team in scheduling appointments, allocating resources, and coordinating.

   • Monitor service processes to ensure adherence to quality standards.

5. Quality Assurance:

   • Conduct regular audits and checks to ensure compliance with company policies, procedures.

   • Identify areas for improvement and recommend solutions to enhance operational efficiency and customer satisfaction.

Qualifications and Skills:

• Bachelor's degree.

• Prior experience in sales support, customer service, or administrative roles.

• Strong organizational skills with the ability to multitask and prioritize tasks effectively.

• Good communication and interpersonal skills.

• Proficiency in MS Office applications (Word, Excel, PowerPoint).

• Attention to detail and a proactive approach to problem-solving.

• Ability to work independently as well as part of a team in a fast-paced environment

Preferences are -

Compensation:-

• Salary Range – Upto 25K 

• Conveyance Allowance Upto 2000/-

• Regular Attendance Bonus Upto 1500/-

• Monthly Sales Incentive

• Working days- 6 days working (2nd and 4th Saturday off)

• 
  

• About Company:-

Established in 1994 | 1000+ Employees| 250+ Clients Served | Our Presence – INDIA, USA, UAE, KENYA | Services –Data Management, Logistics/Sales, IT Solutions, Staffing |

Our Website- https://www.softage.net

Digital Transformation Services | Document Management System | DMS Software

Digital transformation services-streamline your business processes, document management system to digitize your data, dms software for enhanced collaboration enabling document digitization.

www.softage.net

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.

More about this Inside Sales Executive job

1. What is the eligibility criteria to apply for this Inside Sales Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹26500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Inside Sales Executive job?
   Ans: This Inside Sales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Inside Sales Executive job?
   Ans: No, there is no fee applicable for applying this Inside Sales Executive job and during the employment with the company, i.e., SOFTAGE INFORMATION TECHNOLOGY LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Inside Sales Executive role?
   Ans: There is an immediate opening of 16 Inside Sales Executive at SOFTAGE INFORMATION TECHNOLOGY LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Inside Sales Executive job?
   Ans: This Inside Sales Executive job has Day Shift.