International Customer Representative

Key Responsibilities:

• Customer Interaction:

  • Answer customer inquiries via phone, email, chat, or other channels.

  • Provide accurate and timely information about products, services, and processes.

  • Listen attentively to customer concerns and empathize with their needs.

  • Resolve customer issues and complaints effectively and efficiently.

  • Build and maintain positive relationships with customers.

• Cross-Cultural Communication:

  • Communicate effectively with customers from diverse backgrounds and cultures.

  • Adapt communication style to suit different cultural contexts.

  • Translate and interpret information as needed.

• Problem Solving:

  • Identify and analyze customer problems.

  • Develop and implement solutions to address customer issues.

  • Escalate complex issues to appropriate personnel.

• Record Keeping:

  • Maintain accurate records of customer interactions and resolutions.

  • Document customer feedback and issues.

• Teamwork:

  • Collaborate with other teams (e.g., sales, technical support) to ensure customer satisfaction.

  • Contribute to a positive and supportive team environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this International Customer Representative job

1. What is the eligibility criteria to apply for this International Customer Representative job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this International Customer Representative job?
   Ans: This International Customer Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Representative job?
   Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., FILANT (INDIA) HEALTHCARE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Representative role?
   Ans: There is an immediate opening of 10 International Customer Representative at FILANT (INDIA) HEALTHCARE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this International Customer Representative job?
   Ans: This International Customer Representative job has Night Shift.