Outbound Sales Executive

JD of Call Centre Caller

Job Summary

As an Outbound Call Center Agent, you will be responsible for initiating calls to potential or existing customers for Home Loan products, leads Conversion, meeting performance targets, and delivering excellent customer experiences.

Key Responsibilities

Customer Outreach:

• Make outbound calls to customers based on assigned leads or data.

• Introduce HL /LAP products, services, or offers.

• Explain the features and value propositions clearly.

Lead Generation:

• Identify customer needs and qualify leads for the sales team.

• Document interactions and update customer records accurately.

Sales and Upselling:

• Convince customers to purchase or upgrade products and services.

• Achieve individual sales targets consistently.

• Customer Relationship Management:

• Handle objections and resolve queries efficiently.

Reporting and Feedback:

• Maintain accurate call logs and activity reports.

• Provide feedback to management regarding customer trends and challenges.

Compliance and Quality Assurance:

• Adhere to company policies, scripts, and call guidelines.

• Ensure compliance with Company standards and data protection Policy.

Skills:

• Strong communication and persuasion skills.

• Ability to handle Queries.

• Proficiency in MS Office and CRM tools.

• Fluency in English, Hindi, and regional languages.

• Call volume and talk time metrics.

• Lead conversion ratios.

• Sales Targets

• Customer satisfaction scores (CSAT).

• Quality assurance ratings.

Qualifications

• Graduates/Post Graduates in Finance or Related Fields.

• Sales Skills

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Outbound Sales Executive job

1. What is the eligibility criteria to apply for this Outbound Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Outbound Sales Executive job?
   Ans: This Outbound Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Outbound Sales Executive job?
   Ans: No, there is no fee applicable for applying this Outbound Sales Executive job and during the employment with the company, i.e., Tata Capital Financial Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Outbound Sales Executive role?
   Ans: There is an immediate opening of 99 Outbound Sales Executive at Tata Capital Financial Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Outbound Sales Executive job?
   Ans: This Outbound Sales Executive job has Day Shift.