Quality Analyst

We are looking for a dedicated Quality Analyst with expertise in the B2B Sales sector to join our team at Agrim Wholesale Private Limited in Gurgaon, located at Sector 66 Gurgaon. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹15000 - ₹25000 along with a dynamic work environment.

Key Responsibilities:

• Contact potential customers over the phone to introduce products/services and generate sales.

• Follow a provided script while tailoring the conversation based on customer needs to close sales.

• Document customer details, purchase history, reactions, and feedback for future reference.

• Build good connections with customers, listen, and address their questions to maximize engagement.

• Achieve daily/weekly sales targets while maintaining call quality and compliance standards.

• Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 1 - 4 years of experience in customer service or a telecaller role and should be proficient in Hindi + Any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.

More about this Quality Analyst job

1. What is the eligibility criteria to apply for this Quality Analyst job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Quality Analyst job?
   Ans: This Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Quality Analyst job and during the employment with the company, i.e., AGRIM WHOLESALE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Analyst role?
   Ans: There is an immediate opening of 4 Quality Analyst at AGRIM WHOLESALE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Quality Analyst job?
   Ans: This Quality Analyst job has Day Shift.