Contact potential or existing customers to inform them about products or services.
Follow up on leads generated through marketing campaigns.
Answer questions about products, services, or the company.
Understand customer needs and requirements to close sales.
Direct prospects to the field sales team when needed.
Update customer information accurately in the CRM/database.
Record call outcomes and customer feedback for analysis.
Achieve daily, weekly, and monthly sales targets.
Maintain a professional and courteous approach with customers at all times.
Handle complaints to preserve the company's reputation.
Participate in team meetings and contribute to the improvement of sales strategies.