· Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
· Following the defined sales process to convert free members into revenue paying customers.
· Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
· Making required number of calls for following up with Enquiries which are not converted.
· Updating the details of follow-up in the system.
· Meeting daily talk time Targets and Calls to be done.
· Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
· Appearing for periodic evaluations.
· Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
· Maintaining all documentation that pertains to the above responsibilities.