Join Our Team as a Tele calling Executive at EsparkTech in [Pune], [Maharashtra]!
Are you a passionate communicator with a strong background in [Sales/Customer Service]? Espark Tech is looking for a dedicated Tele calling Executive to join our growing team in Pune, Maharashtra. If you have a customer-first approach, a knack for building relationships, and a drive for success, we want to hear from you!
About Espark Tech:
At Espark Tech, we pride ourselves on delivering cutting-edge solutions that empower businesses to thrive in a digital world. Our team is passionate, innovative, and committed to excellence, making us a leading force in the [IT and Services] industry.
Position Details:
Position: Telecalling Executive
Industry: IT and Services
Company: eSparkTech
Location: Pune, Maharashtra
Salary: [₹15,000 to ₹25,000 in-hand] (Depending on experience and performance)
Working Days: 6 days a week (Monday to Saturday)
Shift: Day Shift
Key Responsibilities:
Handle inbound and outbound calls to both existing and potential customers.
Conduct cold calls to generate new leads and customers.
Follow-up regularly with clients to maintain strong relationships and ensure satisfaction.
Use pre-set scripts effectively and modify them as needed to better connect with customers.
Record customer information, feedback, and purchase details accurately.
Meet or exceed weekly sales and call targets while adhering to compliance standards.
Provide customer insights to the sales and marketing teams for strategy improvements.
Job Requirements:
Experience: 0.5–2 years of telecalling, telesales, or customer service experience preferred.
Languages: Fluency in English, Hindi, and Marathi is a must.
Education: Minimum qualification - [Graduate].
Skills: Excellent verbal communication, active listening, problem-solving abilities, and a customer-centric approach.
Availability: Must be available to work 6 days a week during the day shift.