Telecaller Inbound

We are seeking dedicated and passionate Inbound Sales Executive to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy a seamless booking experience. Your goal will be to assist guests with their reservations, provide detailed information about room options, and address any questions or concerns they may have.

Job Role and Responsibilities –

· Provide detailed explanations of room types, rates, and availability to prospective and current guests.

· Educate guests on the booking process, including reservation policies, payment options, and cancellation terms.

· Highlight and explain any special offers, packages, or promotions that may be of interest to guests

· Assist guests with making, modifying, and cancelling room bookings through phone, email, and online platforms.

· Offer personalized recommendations based on guests’ preferences and needs.

· Maintain clear and effective communication with guests and internal teams to coordinate bookings and guest requests.

Requirements and Skills –

· High School Graduation. (Bachelors degree in any field preferred, certification in hospitality or customer service is a plus)

· Minimum 2 Years of proven experience in a customer service role, preferably within the hospitality industry. (Previous experience with Hospitality or BPO industries Preferred)

· Excellent communication skills, with the ability to explain complex information clearly and concisely.

· Interest and passion to work in hospitality industry.

· Proficiency in Microsoft Office.

Job Types: Full-time

Contact to - HR - Pradeep Salve

Contact Number - 8369362131

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telecaller Inbound job

1. What is the eligibility criteria to apply for this Telecaller Inbound job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller Inbound job?
   Ans: This Telecaller Inbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., THE BYKE HOSPITALITY LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Inbound role?
   Ans: There is an immediate opening of 10 Telecaller Inbound at THE BYKE HOSPITALITY LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Inbound job?
   Ans: This Telecaller Inbound job has Day Shift.