Telecaller

Key Responsibilities:

• Outbound Calling: Making calls to potential customers to introduce products or services and generate leads. 

• Inbound Call Handling: Answering customer inquiries, providing support, and resolving complaints. 

• Lead Generation: Identifying and qualifying potential customers who could be interested in the company's offerings. 

• Customer Interaction: Engaging with customers, understanding their needs, and building rapport. 

• Sales and Order Processing: In some cases, telecallers may also be responsible for closing sales and processing orders. 

• CRM Management: Updating customer information and interaction details in the CRM system. 

• Following Scripts: Adhering to communication scripts to ensure consistent messaging and professionalism. 

• Maintaining Records: Keeping detailed records of all customer interactions, including call details, queries, and resolutions. 

• Achieving Sales Goals: Contributing to the achievement of individual and team sales goals. 

• Resolving Customer Complaints: Addressing customer complaints effectively and professionally. 

Skills and Qualifications:

• Communication Skills: Excellent verbal and written communication skills, including active listening and persuasion. 

• Interpersonal Skills: Ability to build rapport, create positive relationships, and handle difficult situations with patience. 

• Customer Service Skills: Ability to provide excellent customer service, answer queries, and resolve issues. 

• Sales Skills: In some roles, a telecaller may need to possess sales skills to generate leads and close deals. 

• Computer Skills: Basic computer skills for using CRM systems and other software. 

• Problem-Solving Skills: Ability to identify and resolve customer issues effectively. 

• Time Management Skills: Ability to manage multiple tasks and meet deadlines. 

• Adaptability: Ability to learn about new products or services and adjust their approach as needed. 

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Solapur.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., AKSHAY DIGITAL ARTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at AKSHAY DIGITAL ARTS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.