Telecaller

12th Pass and above

Females Only

6 days working | Day Shift

The Telecaller for Loans is responsible for contacting potential and existing clients to inform them about loan products, answer inquiries, assist with loan application processes, and help clients understand loan terms. The role requires excellent communication skills, a strong understanding of loan products, and the ability to meet targets.

Key Responsibilities:
Outbound Calls: Make calls to potential customers and clients to offer loan products (personal loans, home loans, car loans, etc.).
Customer Service: Provide information about loan products, interest rates, terms, and repayment options.
Loan Guidance: Assist customers in understanding the loan application process and documentation requirements.
Follow-ups: Follow up with leads generated by marketing campaigns or previous conversations to convert them into successful loan applications.
Lead Generation: Identify and generate leads through calls and maintain a database of potential clients.
Documentation: Help clients complete necessary documentation for loan applications and guide them in submitting required documents.
Achieve Sales Targets: Meet or exceed sales targets set by the company in terms of loan approvals and conversions.
Problem Solving: Address customer concerns, resolve issues related to the loan process, and provide solutions to improve customer satisfaction.
Maintain Records: Keep accurate records of calls, leads, customer inquiries and loan status updates.