We are looking for a dedicated [••Tele sales / CSR ••] with expertise in the [••Home Decor••] sector to join our team at [••Chirag Import and Export••] in [••Vashi Navi Mumbai••], located at [••Sector 18 vashi••]. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers good salary package along with a dynamic work environment.
Key Responsibilities:
Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.
Job Requirements:
The ideal candidate should have [••Freshers / Experienced can apply••] in customer service or a telecaller role and should be proficient in [••Any language like Hindi / Marathi / Gujarathi / Tamil / Kanada etc.••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.