Telecaller

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Responsibilities:

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately recording details of customers’ purchase orders.

• Processing all customer purchases accordingly.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:

• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

• Certified Sales Professional (CSP) accreditation is advantageous.

• Proven experience working as a telesales executive.

• Proficiency in all Microsoft Office applications.

• The ability to follow scripts.

• Strong negotiation and consultative sales skills.

• Excellent organizational and problem-solving skills.

• Effective communication skills.

• Exceptional customer service skills.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., ELEVATE BUILDING SOLUTIONS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at ELEVATE BUILDING SOLUTIONS LLP
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.