Telecaller

📞 Job Description: Telecaller – Jewellery Showroom

Job Title: Telecaller
Location: Ranipur Mod, Haridwar
Department: Sales & Customer Engagement
Employment Type: Full-time

Job Summary:

We are looking for an enthusiastic and confident Telecaller to handle outbound and inbound calls, follow up with customers, and support the sales team. The ideal candidate should have strong communication skills, a customer-friendly attitude, and the ability to promote jewellery products over the phone.

Key Responsibilities:

• Make outbound calls to existing and potential customers

• Share information about offers, new arrivals, and in-store events

• Follow up on walk-in leads and appointment confirmations

• Handle customer queries related to jewellery collections, prices, availability, etc.

• Maintain and update the customer database (CRM)

• Generate interest and encourage showroom visits

• Coordinate with the sales team to ensure customer satisfaction

• Provide excellent after-sales service over the phone

• Track responses and report daily call activity to the manager

Requirements:

• Minimum 1 year of experience as a telecaller or customer support role (retail/jewellery preferred)

• Good communication skills in [languages as needed – e.g., Hindi, English, regional language]

• Polite, patient, and persuasive approach on calls

• Basic computer knowledge (Excel, CRM tools)

• Ability to handle rejection and remain motivated

• Presentable and professional over phone interactions

Preferred Qualifications:

• Graduate or 12th Pass with experience in customer-facing roles

• Prior work experience in a jewellery showroom or retail industry

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹11000 per month that depends on your interview. It's a Full Time job in Haridwar.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KIAN ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at KIAN ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.