Telecaller

Responsibilities:

• Making outbound calls: Contacting potential and existing customers to promote products or services, generate leads, and schedule appointments. 

• Handling inbound calls: Addressing customer inquiries, concerns, and complaints. 

• Explaining products/services: Providing clear and concise information about products, features, benefits, and pricing. 

• Persuading customers: Using persuasive communication techniques to encourage purchases or appointments. 

• Maintaining records: Keeping accurate records of customer interactions in a database. 

• Following up: Following up with leads and existing customers to ensure satisfaction and identify opportunities. 

• Meeting targets: Contributing to sales targets and team performance. 

• Gathering information: Collecting data from customers to understand their needs and preferences. 

• Resolving issues: Addressing customer complaints and finding solutions. 

• Building rapport: Establishing a positive and professional relationship with customers 

• Identifying needs: Understanding customer requirements and tailoring solutions accordingly 

  Skills Required:

  • Excellent communication skills: Strong verbal and written communication skills are essential for effective interactions with customers. 

  • Persuasion and negotiation skills: The ability to convince customers to make purchases or schedule appointments. 

  • Active listening skills: Paying close attention to customer needs and concerns. 

  • Problem-solving skills: Ability to address customer issues and find solutions. 

  • Sales skills: Understanding sales techniques and strategies to close deals. 

  • Customer service skills: Providing excellent customer service and building positive relationships. 

  • Time management skills: Managing time effectively to meet targets and deadlines. 

  • Database management skills: Ability to maintain accurate records of customer interactions. 

  • Product knowledge: Understanding the products or services being promoted. 

  • Positive attitude: Maintaining a positive and professional demeanor. 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹17500 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KRISHNA INFOTECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at KRISHNA INFOTECH
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.