Telecalling Team Leader

Job Title: Team Leader – Credit Card Sales

Department: Sales

Reports To: Sales Manager / Area Sales Manager

Job Summary:

We are looking for a dynamic and results-driven Team Leader to lead a team of credit card sales executives. The ideal candidate will be responsible for driving sales performance, managing a team, ensuring compliance with company policies, and delivering excellent customer experiences.

Key Responsibilities:

• Lead, motivate, and manage a team of credit card sales executives.

• Drive daily, weekly, and monthly sales targets and ensure consistent achievement.

• Conduct regular training and coaching sessions to enhance team performance.

• Monitor and analyze team performance metrics and take corrective actions when needed.

• Handle escalated customer queries and ensure prompt resolution.

• Collaborate with management to develop and implement sales strategies.

• Ensure adherence to all regulatory and compliance requirements.

• Submit daily/weekly reports on team performance and sales data.

• Assist in recruitment and onboarding of new team members.

Key Skills & Competencies:

• Strong leadership and team management skills.

• Proven sales track record, especially in financial products.

• Excellent communication and interpersonal abilities.

• Customer-centric mindset.

• Ability to work under pressure and meet deadlines.

• Analytical skills to interpret sales data and trends.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• 2–4 years of experience in credit card or financial product sales, with at least 1 year in a supervisory/team lead role.

• Experience in retail banking or NBFCs is a plus.

Want it formatted for a specific company or tone (corporate, startup, casual)? I can refine it for that too.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 4 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., SEPERHR SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 10 Telecalling Team Leader at SEPERHR SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.