A "Real Estate Senior Tele caller" is responsible for generating high-quality leads and driving sales for a real estate company by actively contacting potential clients through phone calls, understanding their needs, promoting available properties, and effectively qualifying them for further interaction with the sales team, leveraging their extensive knowledge of the market and strong communication skills to achieve sales targets and build strong customer relationships; often acting as a mentor to junior tele callers within the team.
Key Responsibilities:
Lead Generation:
Actively source and qualify potential real estate leads through outbound calls, utilizing various databases and marketing campaigns.
Customer Engagement:
Build rapport with prospective clients by understanding their property requirements, addressing concerns, and providing detailed information about available properties.
Sales Pitching:
Effectively present property features, pricing, and promotional offers to generate interest and schedule site visits.
Market Knowledge:
Stay updated on current market trends, local regulations, and competitor analysis to provide accurate information to clients.
Relationship Building:
Foster strong relationships with potential clients through consistent follow-up and proactive communication.
Sales Funnel Management:
Qualify leads based on their needs and readiness to purchase, effectively transferring qualified leads to the sales team.
Data Management:
Maintain accurate customer information within the CRM system and track call metrics to measure performance.
Team Mentorship:
Guide and coach junior telecallers on sales techniques, lead generation strategies, and customer service standards.
Required Skills and Qualifications:
Excellent Communication Skills:
Strong ability to articulate information clearly, persuasively, and confidently over the phone.
Sales Acumen:
Proven track record of achieving sales targets in a real estate environment
Market Knowledge:
Deep understanding of the local real estate market, including property types, pricing trends, and relevant regulations
Customer Service:
Ability to handle customer inquiries, objections, and concerns effectively
CRM Proficiency:
Familiarity with customer relationship management systems to manage lead data and track sales activity
Experience:
Minimum 1-5 years of experience in real estate tele sales or lead generation role