Avis hospitals is looking for a compassionate and proactive Telugu Telesales Executive to join our healthcare team. The primary responsibility is to connect with patients and provide information about our healthcare services, appointment scheduling, and follow-up. The ideal candidate should possess strong communication skills in Telugu, Hindi and English and have a genuine desire to assist patients.
Key Responsibilities:
Make outbound calls to patients to discuss healthcare services, appointment reminders, and follow-up care.
Handle inbound calls from patients, addressing inquiries related to treatments, appointment scheduling, and general healthcare information.
Provide a warm and empathetic approach to patient interactions, ensuring they feel comfortable and supported.
Accurately document patient interactions, feedback, and next steps in our healthcare management system.
Educate patients about available healthcare services, preventive care, and post-treatment instructions as needed.
Collaborate with healthcare professionals and administrative teams to ensure patients receive timely assistance and care.
Meet daily/weekly targets related to patient outreach and communication goals.
Make outgoing calls to Patient to advice for Surgeries.
Take patient information and update it in the database as required