Telesales

Job Title: Telecaller /Telesales Representative

Department: Sales

Reports To: Sales Manager/Team Lead

What you’ll Do ?

·         The Telecaller/Telesales Representative is responsible for contacting potential and existing customers via phone to promote fertilizer products and services, answer inquiries, and drive sales.

·         This role involves building rapport, understanding customer needs, and effectively communicating the value proposition of the company's products and services. 

Key Responsibilities:

·         Outbound Calling: Make outbound calls to potential and existing customers to promote fertilizer products and services. 

·         Inbound Call Handling: Answer inbound calls from customers, addressing inquiries and providing product information. 

·         Sales Generation: Achieve and exceed sales targets by effectively communicating the value of the company's products and services. 

·         Customer Relationship Management: Build and maintain positive relationships with customers, providing excellent customer service. 

·         Needs Identification: Identify customer needs and tailor product recommendations accordingly. 

·         Product Knowledge: Stay informed about the company's products, services, and industry trends. 

·         Record Keeping: Maintain accurate records of customer interactions and sales activities. 

·         Follow-Up: Follow up with customers to address any outstanding issues and ensure satisfaction. 

·         Data Entry: Accurately collect customer information and sales data . 

·         Reporting: Prepare reports on sales activities and performance. 

Required Skills and Qualifications:

·         Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers.

·         Sales Skills: Ability to effectively pitch products and services, build rapport, and close sales.

·         Customer Service Skills: Ability to provide excellent customer service and resolve customer issues.

·         Listening Skills: Ability to actively listen to customer needs and tailor product recommendations accordingly.

·         Persuasion Skills: Ability to persuade customers to purchase products and services.

·         Computer Skills: Excel & word and other computer applications.

·         Knowledge of the Fertilizer Industry: Basic understanding of the fertilizer industry and its products is a plus.

·         High School Diploma or Equivalent: Minimum educational requirement.

·         Previous Experience: Prior experience in telecalling or sales is preferred. 

Preferred Skills and Qualifications:

·         Bachelor's Degree: Diploma (Agri.) or B.Sc. (Agri.)

·         Experience in the Fertilizer Industry: Experience in the fertilizer industry is a plus.

·         Knowledge of local agricultural practices: Understanding of local farming practices and crop requirements is beneficial. 

Note – 1.  1st preference will be give to Experienced (in Agri. Or Fertilizer Field)                           2. Any one Female or male can apply for this job

Contact : 7720015753 ( Whats app your resume )

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Kolhapur.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., EMERALDERA AGRO PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 10 Telesales at EMERALDERA AGRO PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.