We are seeking a dynamic and results-driven Sales Team Manager to lead, motivate, and develop our sales team. The Sales Team Manager will be responsible for ensuring the team achieves its targets, adheres to standard operating procedures (SOPs), and delivers exceptional customer service. The ideal candidate will have strong leadership skills, a proven track record in sales management, and the ability to drive team performance while maintaining high customer satisfaction levels.
Role & responsibilities:
Contacting customers via phone, email, instant messaging and in-person to make sales
Meeting daily, weekly, and monthly sales targets
Handling customer queries and concerns and taking appropriate action to follow up
Preparing and sending quotes and proposals to clients
Managing the sales process through our database CRM
Effective record-keeping of client interactions and activities on CRM
Participating in sales team meetings and training, as and when required.