Telesales

Job Title: Telesales Team Lead

Company: Malgopay
Location: HSR Layout, Bangalore
Job Type: Full-Time
Working Days: 5 days a week (Monday to Friday)
Salary: ₹25,000 per month (Basic) + Incentives
Benefits: Health Insurance

Job Description:

We are looking for an experienced and dynamic Telesales Team Lead to manage and motivate a team of 5 telesales executives at Malgopay. The ideal candidate will have strong leadership skills, excellent communication abilities in Tamil and English, and a proven track record in telesales. As a Team Lead, you will be responsible for driving team performance, ensuring sales targets are met, and providing guidance to your team.

Key Responsibilities:

• Lead, motivate, and manage a team of 5 telesales executives to ensure high performance and achievement of sales targets.

• Monitor daily, weekly, and monthly sales targets for each team member and provide coaching and feedback to enhance performance.

• Provide training and development opportunities to team members to improve their skills and product knowledge.

• Handle escalated calls and customer queries, ensuring issues are resolved efficiently and professionally.

• Maintain performance metrics, track team progress, and generate reports for upper management.

• Identify areas of improvement within the team and implement strategies to increase overall productivity and sales performance.

• Conduct regular team meetings to review performance, discuss challenges, and strategize for growth.

• Ensure adherence to company policies, procedures, and quality standards.

• Foster a positive work environment and promote team collaboration.

Requirements:

• Minimum Qualification: 2nd PUC (Pre-University Course) or equivalent.

• Language Proficiency: Fluent in Tamil and English (both written and verbal communication).

• At least 1-2 years of experience in a telesales or telemarketing role, with team leadership experience preferred.

• Strong communication, interpersonal, and motivational skills.

• Ability to manage a team, drive results, and handle performance-related challenges.

• Ability to work in a fast-paced environment and meet sales targets.

• Basic computer knowledge and familiarity with CRM tools.

Perks & Benefits:

• Competitive salary of ₹25,000 per month (Basic) + Incentives (based on team performance).

• Health Insurance coverage.

• Opportunity to work in a dynamic and supportive environment.

• Career growth and learning opportunities.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., MALGOTECH SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 1 Telesales at MALGOTECH SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.