Telesales

Responsibilities:

Handle inbound customer inquiries and concerns via phone, email, or chat, providing timely and accurate resolutions.

Assist customers in navigating CRIC products and services, addressing queries, and troubleshooting issues effectively.

Ensure customer satisfaction by delivering personalized and empathetic support in every interaction.

Maintain detailed and accurate records of customer interactions and transactions.

Collaborate with team members and management to continuously improve customer support processes and exceed performance targets.

Minimum qualification: PUC.

At least 6 months of experience in a BPO environment, specifically in customer support.

Proficiency in Hindi and English languages, both spoken and written.

Strong communication and interpersonal skills with a customer-focused approach.

Ability to work a 6-day week with one rotational day off and a day shift from 10:30 AM to 7:30 PM.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., TRI-SQUAD INFOTECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 97 Telesales at TRI-SQUAD INFOTECH
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.