Telesales

Sales Type:

Graduate and above

Females Only

6 days working | Day Shift

The Tele caller will be responsible for making outbound calls, handling inbound inquiries, and generating sales leads for industrial valves, fittings, and accessories. The role requires strong communication, customer engagement, and sales support.KRA: TASK / ACTIVITIES Outbound & Inbound Calling – Make outbound sales calls and respond to customer inquiriesprofessionally. Lead Generation & Follow-up – Identify potential customers and follow up on inquiries to drive sales. Customer Relationship Management – Maintain strong relationships with clients and understand theirneeds. Product Knowledge – Clearly explain product features, specifications, and benefits to customers. CRM Data Entry & Reporting – Maintain accurate records of calls, leads, and follow-ups in the CRMsystem.KPI: PERFORMANCE METRICS Daily call volume and response rate Lead conversion percentage Customer engagement and satisfaction score Follow-up effectiveness Sales PiplineSKILLS & ATTITUDE (A IN BARE FIT)REQUIRED SKILLS PREFERRED SKILLS Daily call volume and response rate Lead conversion percentage Customer engagement and satisfaction score Follow-up effectiveness Sales contribution from leads Daily call volume and response rate Lead conversion percentage Customer engagement and satisfaction score Follow-up effectiveness Sales contribution from leadsATTITUDE REQUIRED FOR THIS POSITION Persuasive & Goal-Oriented – Can engage customers effectively and work towards sales targets Patient & Customer-Centric – Handles queries professionally with a service mindset Proactive & Organized – Manages