A Naukri Group companyQuality Auditor
25,000 - 32,000 /month
Vinestalk Management Solutions Private Limited
Janakpuri, Delhi
3 - 6+ years Experience in Trainer New
Verified5 Openings
Full TimeSkills Required
Corporate Training
Job Highlights
Graduate and above
All genders
09:00 AM - 06:30 AM | 6 days working
PAN Card, Aadhar Card
Job Description
- Train and guide individuals as per their request
- Plan and schedule a training curriculum
- Help clients achieve fitness goals through exercise and diet plan
Quality assurance audits: Analyzing phone calls, emails, and chats to assess technical accuracy, compliance with policies, and soft skills
Performance feedback: Providing feedback to team leaders and managers to help improve agent performance
Training and performance measurement: Assisting with the development of training curriculums and performance measurement tools
Quality reports: Creating quality reports for management to suggest actions for improvement
Contact center trends: Building reports on contact center trends and scoring
Process enhancements: Recommending process enhancements to improve service levels and customer satisfaction
Competitor analysis: Comparing the company with its competitors to identify strengths and weaknesses.
Performance feedback: Providing feedback to team leaders and managers to help improve agent performance
Training and performance measurement: Assisting with the development of training curriculums and performance measurement tools
Quality reports: Creating quality reports for management to suggest actions for improvement
Contact center trends: Building reports on contact center trends and scoring
Process enhancements: Recommending process enhancements to improve service levels and customer satisfaction
Competitor analysis: Comparing the company with its competitors to identify strengths and weaknesses.
Other Details
- It is a Full Time Trainer job for candidates with 3 - 6+ years Experience.
More about this Quality Auditor job
- What is the eligibility criteria to apply for this Quality Auditor job?Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Delhi.
- How many working days are there for this Quality Auditor job?Ans: This Quality Auditor job will have 6 working days.
- Are there any charges applicable while applying or joining this Quality Auditor job?Ans: No, there is no fee applicable for applying this Quality Auditor job and during the employment with the company, i.e., VINESTALK MANAGEMENT SOLUTIONS PRIVATE LIMITED.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Quality Auditor role?Ans: There is an immediate opening of 5 Quality Auditor at VINESTALK MANAGEMENT SOLUTIONS PRIVATE LIMITED
- Who can apply for this job?Ans: Both Male and Female candidates can apply for this Trainer job.
- What are the timings of this Quality Auditor job?Ans: This Quality Auditor job has 09:00 AM - 06:30 AM timing.
Candidates can call HR for more info.
Read More
Contact Person
Pooja TanwarPosted 2 days ago
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