Cargo Handling: Responsible for managing the logistics of cargo movements, including receiving, inspecting, and dispatching cargo.
Documentation: Ensure all cargo-related documents, such as bills of lading, customs declarations, and shipping instructions, are completed accurately and processed in a timely manner.
Coordination: Communicate and coordinate with shipping companies, customers, and customs authorities to ensure timely deliveries and compliance with regulations.
Inventory Management: Track and monitor cargo stock levels, ensuring there are no discrepancies and that inventory is efficiently managed.
Compliance: Adhere to all safety protocols and legal requirements related to cargo handling, ensuring compliance with both domestic and international shipping laws.
Problem Resolution: Address any issues or delays in the cargo process and work with relevant teams to resolve problems quickly and efficiently.
Customer Service: Provide excellent customer service by responding to inquiries, resolving complaints, and ensuring a positive client experience related to cargo operations.