Dispatch Executive

Graduate and above

All genders

6 days working | Day Shift

Dispatch Training and onboarding of delivery boys in the team Manage scheduling, coordination and tracking of delivery boys shifts for the week. Ensuring delivery boys are completing their daily task of efficient response time, best practical job order assignments, tracking couriers, following up, and consistent communication. Plan dispatches and save cost per dispatches by finding alternate methods to delivering customersAbility to negotiate with Independent Contractors - Courier companies, Transporters servicing our client’s customers.Work diligently with Leadership, Operations Management, Sales, and other third-party organizations to oversee delivery operations and ensure all orders dispatches are achieved.Assist in all aspects of logistics operations as needed including driver communication/training, order dispatching/monitoring and serving as last line of defense for physical pick-up/delivery of customer shipments.Skills Comfortable assuming ownership of end-to-end delivery operations for key customers.Experience in Transportation/Logistics, Supply Chain Solutions preferred but not required.Ability to work as a team player in a dynamic, fast-paced environment that regularly requires shift in focus/job responsibilities week-to-week.Excellent written and oral communication/phone skills.Project management experience and/or customer relationship management experience preferred.Goal-driven and highly motivated.Proven analytical and problem-solving skills.Proficient with Microsoft Office applications.Strong work ethic, attention to detail and organizational skills.Comfortable presenting information and responding to questions from executive leadership, employees, and customers.Experience - 3-4 years