Shipment Coordination: Process freight orders, assign shipments to carriers, and track deliveries.
Carrier Management: Build strong relationships with carriers, negotiate contracts, and ensure compliance.
Customer Service: Handle inquiries, provide updates, and resolve shipment issues professionally. Documentation & Compliance: Maintain accurate shipping records and invoices , and ensure adherence to industry regulations.
1+ year of experience in dispatch/logistics coordination.
Strong communication and negotiation skills for carrier and customer interactions.
Ability to multitask and manage shipment schedules efficiently.
Knowledge of transportation regulations and industry standards.
Proficiency in logistics software for tracking and documentation.
Problem-solving skills to handle operational challenges in real time.