Job Summary:
The Export Documentation Manager plays a crucial role in ensuring that all export transactions are executed smoothly and in compliance with international trade regulations. This position is responsible for the timely preparation, review, and management of all necessary export documentation.
Documentation Management:
Prepare, verify, and process all required export documentation such as invoices, packing lists, certificates of origin, bills of lading, and any other documents needed for customs clearance.
Ensure that all documents are completed accurately and comply with both company and international standards.
Regulatory Compliance:
Stay up-to-date with international trade regulations, including customs requirements, export control laws, and Incoterms.
Ensure all export activities adhere to legal regulations and company policies.
Work closely with customs brokers, freight forwarders, and other regulatory bodies to ensure compliance and avoid shipment delays.
Coordination and Communication:
Liaise with internal teams (e.g., sales, logistics, and finance) to gather necessary information for export documentation.
Coordinate with freight forwarders and carriers to schedule and arrange shipments.
Act as the primary point of contact for customers regarding documentation and shipment status.
Problem Resolution:
Identify and resolve issues related to export documentation or shipment discrepancies.
Investigate and troubleshoot any delays or problems that arise during the export process.
Record Keeping:
Maintain and organize records of all export documentation, including digital and physical copies, to ensure easy access and retrieval.
Ensure proper archiving of documents according to company policies and regulatory requirements.
Reporting:
Generate and maintain reports related to export documentation and shipment status.
Provide regular updates to management on export activities, including potential risks and delays.
Process Improvement:
Identify opportunities for improving export documentation processes and procedures.
Implement best practices to enhance efficiency, accuracy, and compliance in export documentation.
Qualifications:
Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field.
2-4 years of experience in export documentation, international trade, or logistics.
Strong understanding of international trade regulations, customs requirements, and Incoterms.
Excellent attention to detail and ability to manage multiple tasks simultaneously.
Proficiency in MS Office Suite (Word, Excel, Outlook) and experience with ERP systems (e.g., SAP) is preferred.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with various export markets and documentation requirements for different countries is an advantage.