Floor Manager

The Floor Manager is responsible for overseeing the day-to-day operations of the floor area, ensuring excellent customer service, maintaining operational efficiency, and managing staff on the floor. This role plays a crucial part in creating a positive shopping experience, optimizing the floor layout, and ensuring product availability.

Key Responsibilities:

1. Staff Supervision:

   • Lead, motivate, and manage a team of floor staff.

   • Ensure proper training, development, and performance reviews of team members.

   • Assign daily duties and tasks to staff.

   • Handle customer service inquiries, resolve complaints, and ensure high levels of customer satisfaction.

2. Operational Management:

   • Ensure the floor is organized, clean, and well-stocked at all times.

   • Oversee the presentation of merchandise and visual displays to align with company standards.

   • Monitor inventory levels, assist in stock replenishment, and coordinate stock management.

3. Customer Experience:

   • Maintain a high level of customer service by ensuring staff are available to assist and are proactive in engaging with customers.

   • Handle escalated customer issues and resolve them in a timely manner.

   • Ensure customer satisfaction and loyalty by promoting a positive shopping environment.

4. Sales and Performance Monitoring:

   • Monitor sales performance and assist in achieving sales targets.

   • Implement promotional activities and assist with floor-based sales campaigns.

   • Provide feedback to management regarding floor performance and improvements.

More about this Floor Manager job

1. What is the eligibility criteria to apply for this Floor Manager job?
   Ans: The candidate should be Diploma and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Floor Manager job?
   Ans: This Floor Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Floor Manager job?
   Ans: No, there is no fee applicable for applying this Floor Manager job and during the employment with the company, i.e., NAZ V HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Floor Manager role?
   Ans: There is an immediate opening of 5 Floor Manager at NAZ V HR SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Floor Manager job?
   Ans: This Floor Manager job has Day Shift.