Key Responsibilities: Defining, building & executing the delivery process from delivery station to customer address, Closely monitoring Inventory part & make sure good Quality & less Wastages. Ensure enough bandwidth in territorial delivery team to ensure early morning delivery management Engage closely with the delivery team including associates. Developing and maintaining a highly motivated and performance driven team, Analysis of the data reports to identify performance bottlenecks and improve performance Responsible for safety and security of the Delivery centre assets and HR, including inventory and cash. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Conduct the performance appraisals of the shift supervisors and mentor them for handling efficient operations. Ensuring reports are being generated on daily basis, Ensure there are no Customer concerns or timely resolution of customer grievances Managing store cost.
Desired Profile:
Strong Knowledge of Logistics processes
People Management (ability to manage a large team)
Good computer and analytical skills
Good Communication
Result & Process Orientation
Customer Focus