Inward
Ø Responsible for receiving material & subjecting the materials for inspection.
Ø Responsible for planning the inward materials.
Ø Responsible for Coordinate with Purchase team and Transport offices for inward materials
Ø Responsible for GRN Submission and Invoices handover to accounts
Ø Check the stocks at the dock at the time of unloading. If any mismatch mention on Invoice/ LR Document in detail and acknowledge. Record same in mail in real time
Ø Inward Register entry should be 100% without deviation
Ø Inward Gate Entry to GRN TAT <2 Days and For Stationery and General Books <4 Days. Overall Expected should be 85%
Ø Wrong In warding(MRP,ISBN,QTY,Wrong GRN Posting,Wrong Item code,Damage) target zero
Ø Inward Quality check should be 100%
Ø Without PO,PO Corrections,MRP updation, Item creations,Without Invoice or any other issues should be escalated in real time to right poc and follow up for closure within <4 DAYS
Ø For any Tech issues tickets should be raised immediately and follow up with IT team for closure within 48 hrs
Ø Returns stocks should be received in system and handovered within <3 days and should be informed to sales team on same day through email.
Ø Recieved stocks in the system should be handovered to operations with proper document and take executive acknowledgement with date and time and file for future reference
Ø Stocks placement should be as per planned layout ( Fresh Stocks,Without po/Item creation pending/Tech issues/Sales return CN Pending/MRP Updation/Damage should be placed in right place with clear marking
Ø Posted GRN invoices and pending GRN invoices should be filed and placed in proper manner
Ø Monitoring groundwork force and assigning the tasks as per priority
Ø Ensure all employees in the department are well trained and skilled for their specific roles
Ø Conduct refresher training to ground work force programs to maintain high productivity and minimize errors
Outward
Ø Responsible for planning the timely delivery of goods.
Ø Responsible for Stock handling and related Documentation.
Ø Responsible for managing the facilities in the warehouse.
Ø Responsible for managing the people /Allocating the people in the warehouse.
Ø Once stock received from Operations team,check physical stock vs handovered receipt and acknowledge
Ø Wrong dispatch and movement (MRP,ISBN,QTY,Wrong Item code,Damage) target zero
Ø Realtime udpations of google sheets for MRP,QTY and other details on the sameday
Ø For any Tech issues tickets should be raised immediately and follow up with IT team for closure within 24 hrs
Ø B2C Order fulfillment regularly and process within TAT(Same day)
Ø -For online orders Megento Scanning should be completed before handover to courier. Remove Boxes if any duplicate shipment found ,Remove invoice pasted on box and handover back to operations
Ø -Retails Transfers should be closed within TAT(24 Hrs)
Ø - Ensure Pin code Wise segregation is done before handover to last mile delivery partners
Ø - Ensure that we should not assign shipments to any last mile partners more than their capacity
Ø - Segeregate Out Station orders and arrange courier and check service availability before assigning and esnure order reaches within TAT
Ø -Followp with Courier partners for pending deliveries,highlight it immediately and if any difficulties found in delivery pull back the shipments and arrange delivery immediately with other sources
Ø -Ensure E way bill is generated for above 50,000 Value invoice without deviation Refer Email Subject: One E-Way Bill has to be generated for one Invoice) for clarity
Ø -Sale posting should be completed within 48 hours of dispatch without deviation
Ø -Delivery challan should be very minimal except will be given and approved by managers
Inventory/Operations
Ø Responsible for Planning, Organizing and Controlling of Warehouse operations.
Ø Responsible for managing the stock control receipt and storage /Kitting of materials.
Ø Proficiency in managing and tracking stock levels, ensuring accuracy and preventing shortages.
Ø Optimize storage space, streamline warehouse operations.
Ø Responsible for all proper identification of inventory items and making them readily accessible.
Ø Should be strong is problem solving and decision making.
Ø Ability to lead, motivate, and train warehouse staff, efficiently managing time and prioritizing tasks to meet deadlines and operational demands.
Ø Responsible for monitoring the distribution of incoming material for quality, storage, labelling, etc.
Ø Familiarity with inventory management software, warehouse management systems, and other relevant technology.
Ø "-Once stock received from inward team,check physical stock vs handovered receipt and acknowledge
Ø -Received stocks from inward should be checked 100% and move to bin within 24hours
Ø -Wrong receiving and movement (MRP,ISBN,QTY,Wrong Item code,Damage) target zero
Ø -Realtime udpations of google sheets for MRP,QTY and other details on the sameday
Ø -Allocate the floor space(Bin Mapping) as per the School strength and SO qty.
Ø - For any Tech issues tickets should be raised immediately and follow up with IT team for closure within 48 hrs
Ø - Outward handovered stocks in the system should be handovered to operations with proper document and take executive acknowledgement with date and time and file for future reference
Ø -Verifying the checklist MRP vs Physical MRP of received text books. IF any changes in MRP should be intimated to sales team/School coordinators for MRP changes in the web portal and checklist
Ø -Ensure to check complete mode orders regularly and process within TAT(Same day)
Ø -Assigned summarized pick list school wise to the school in charges for box picking like School name, class name & 2nd language & 3rd language with count of orders"