- Enter, maintain & organize data in a computer
- Handle day to day office activities
- Answer phone calls and manage emails
Job Description: Customer Service Representative (Apparel Industry)
Position: Customer Service Representative
1. Help Customers:
Answer customer questions via phone, email, or chat about products, sizes, and availability.
Solve customer issues and make sure they’re happy with their experience.
2. Handle Orders:
Process orders, track deliveries, and provide updates to customers.
Manage returns, exchanges, and refunds as per company guidelines.
3. Know the Products:
Learn about the company’s apparel (fabrics, sizes, styles, and trends) to guide customers.
4. Use Tools:
Keep customer details updated in the system.
Track customer feedback and share it with the team to improve service.
Track customer feedback and share it with the team to improve service.
5. Support Sales:
Recommend additional products to customers.
Work closely with the sales team to meet customer needs.
Education: A basic degree (like graduation).
Experience: 1-3 years of customer service, ideally in fashion or retail.
Other Details
- It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.
More about this Back Office Coordinator job
What is the eligibility criteria to apply for this Back Office Coordinator job?
Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Back Office Coordinator job?
Ans: This Back Office Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Coordinator job?
Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., AMAR CERAMIC LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Coordinator role?
Ans: There is an immediate opening of 1 Back Office Coordinator at AMAR CERAMIC LLP
Who can apply for this job?
Ans: Only Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Coordinator job?
Ans: This Back Office Coordinator job has 10:00 AM - 07:00 PM timing.